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Founder and CEO Stephen Rosenzweig

“Why Choose Concorde” can be summed up in two phrases, expert information and dedication to superior service.  As a multi-dimensional organization, Concorde has the ability to serve all of our clients’ employment screening and regulatory compliance needs.  Concorde has been under my ownership and management for 25 years and my experience in the human risk assessment business dates back to 1970.  Our senior management team has an equally long history of experience and many members of the team have been with Concorde for over twenty years. I attribute my team's dedication and service to Concorde to the simple fact that we love what we do; to assist our clients through the arduous and highly technical process of screening employees and maintaining regulatory compliance. 

We have served on Federal Advisory Committees.  We have chaired organizations of our industry peers.  We have helped shape the industry.  More importantly, however, is that you have direct access to this expertise.  We are all available by telephone and email to answer any and all  questions you may have about the employee screening process.  My telephone number and email address are on the website for that very reason. Whether you are a large or small company, I make it a point to take and return every customer call; because with Concorde, you are not buying an employee screening and compliance service. Instead, you are inheriting a wealth of knowledge and personal attention that will immediately impact the way your company hires employees and keeps them safe.

But beyond Concorde's experience and knowledge is our commitment to deliver the highest quality of personal service and value to all of our clients as well as their clients; the applicants and employees they hire and retain.  Concorde’s Customer Care model assigns each client to a dedicated, trained Customer Care Representative who knows your account, your people and your industry.  Their job is to "own" your account and to "own" any contact, question, problem or issue that is brought to them by you or your applicants and employees. 

Part of our service delivery model is to anticipate your needs and to provide solutions, even before you realize you need them.  Each of our employees is empowered to do what is necessary to make your experience with Concorde positive and productive.  Our goal is to exceed your expectations and create a positive experience each and every time you contact Concorde. 

I stand behind that pledge and ask that you contact me at any time you feel we have not delivered on that promise.

Stephen Rosenzweig, CEO